Smart Spotlight: Rich Lloyd on Life at Smart
Learn more about Rich Loyd, an Account Director at Smart Communications, and what he does in and outside of work.
Integrating with Epic, Meditech, and PointClickCare: A Quick Guide to SmartIQ™ Interoperability
Learn how SmartIQ integrates with Epic, Meditech, and PointClickCare to make easier work of customer data capture.
Singapore Has Set the Bar: Digital Trust is a CX Differentiator
Digital adoption is high in Singapore, but trust is the real differentiator. See why security, AI governance, and verified controls shape modern CX.
The Three Must-Have Use Cases for Insurance Document Generation Software
Improve retention with smarter insurance document generation—streamline policy, billing, and claims communications to deliver clear, personalized customer experiences.
Smart Spotlight: Heidi Johnson on Life at Smart
Get to know Smart Communications’ Chief Product and Technology Officer, Heidi Johnson, and learn how she approaches product and technology leadership.
Why Smart Communications Is a Vendor to Watch in Provider Data Management for Payers
Learn why IDC highlights Smart Communications as a PDM vendor to watch and how Conversation Cloud supports outreach, enrollment, credentialing, and contracting.
Aspire on Modernizing Healthcare Communications: From Efficiency to Engagement
Discover key findings from Aspire’s report and see how healthcare communication trends align with strategies for patient engagement and digital transformation.
5 Trends That Will Redefine Healthcare Customer Engagement in 2026
Explore five trends reshaping healthcare engagement in 2026, from AI-ready data to trust, security, and omnichannel experiences improving outcomes and efficiency.
Claims Letters That Retain Customers: Draft Editor in Action
Elevate insurance correspondence and policyholder communications with SmartCOMM™ Draft Editor. Create personalized, compliant claims letters faster.
5 Financial Services Trends Shaping Customer Conversations in 2026
Discover 5 key trends redefining customer conversations in financial services for 2026, from agentic AI and data readiness to compliance and modernization.